Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly and helpful staff
Noisy at night
Dining options could be better
7.6/10
Very good
Rooms
7.3
Location
8.7
Service
8.7
Dining
5.3
Guest reviews
7.6/10
based on 5 reviews
8.8
8.8/10 based on 1398 reviews
Leonard
United States,
January
2024
7.0/10
I had a mixed experience at the hotel. The rooms were well-insulated from noise but I felt the rate could have been more affordable. The location was perfect for exploring Old Phuket Town, yet there was some noise at night that disturbed my stay.
Rooms
7.0
The rooms were well insulated from noise.
Service
9.0
The staff were incredibly helpful and friendly. They even assisted us in booking our ferry to Phi Phi Don, which was a great help.
Location
8.0
The hotel's location was fantastic, allowing easy exploration of Old Phuket Town and close to the night market. However, there was some noise at night that affected my stay.
Dining
5.0
The dining experience was rather basic, so I opted to dine out. There are plenty of eateries nearby to choose from.
Facilities
6.0
The facilities were adequate but could use some improvement to enhance the guest experience.
Great location
Noisy at night
Kenneth
United States,
October
2023
7.6/10
I had a fantastic stay at this hotel. The rooms were spacious and immaculately clean, making me feel right at home. The staff went above and beyond to assist me during my time there. The location was unbeatable, placing me within walking distance of great eateries and the vibrant night market. However, the dining options left much to be desired, offering a limited selection. Overall, a great value for the money with excellent service and a prime location.
Rooms
8.0
My room looked great, very clean and spacious.
Service
9.0
The staff was excellent and very helpful with organizing our time and finding transportation.
Location
9.0
The hotel is right in the center of Phuket old town, a fantastic location close to museums, eateries, and the bustling night market.
Dining
5.0
The dining experience was subpar, with limited options available.
Facilities
7.0
The facilities provided everything I needed for a comfortable stay.
Fred
United States,
May
2023
7.4/10
I had a mixed experience at the hotel. The rooms were spacious with a lovely large shower but had issues with temperature control. The staff was remarkable for their courtesy and assistance in organizing activities, although my room was left unlocked one day. The location was great for exploring the Old Town and the nearby night market, but the dining options were rather basic.
Rooms
7.0
The rooms were spacious with a lovely large shower, but they got very hot throughout the day and took a long time to cool down.
Service
8.0
The staff were remarkable for their courtesy and knowledge, although my room was left unlocked one day.
Location
9.0
The hotel is in a great part of the town, close to eateries and walking distance to the night market, which is a must-visit.
Dining
6.0
The dining options were rather basic, but there are plenty of local eateries nearby to explore.
Facilities
7.0
The facilities were satisfactory, but there were some issues with room security.